For Security reasons, we can ship orders to physical business or home addresses only. We do not ship to P.O Box addresses and APO/FPO addresses. We currently ship to the United States, Canada and most of countries in the world!
Domestic Orders
Continental US: Free Shipping. Estimated to arrive within 2 to 3 business days
Alaska and Hawaii: Free Shipping. Estimated to arrive within 3 to 5 business days
International Orders
Orders outside of the US are through International Checkout, a third-party service
International Shipping Restrictions:
- Customs processes, import duties and sales taxes are the responsibility of the customer. Please check with your local customs office for information.
- The shipping cost will not be refunded in case of any Returns or Exchanges.
- If an order is returned to us as Undeliverable by the carrier, or a package is refused to accept by the recipient for any reason, we reserve the right to charge the returning shipping charges and any taxes, duties, or customs fees if they are applied.
Need It Faster?
In the event that you may need your order to arrive faster than the method specified above, we offer the following shipping upgrades for a minimal fee. This service is only applied for Domestic Orders. Please contact our Customer Service at 1-212-997-2528 prior your purchase to confirm the delivery.
Next Day Shipping: you may upgrade the shipping method at checkout for $9.50
Saturday Delivery: if you need your order to arrive on a Saturday, you may upgrade the shipping method at checkout for $20.00.
Note: Saturday Delivery may NOT be available in some areas, please contact our customer service representative prior your purchase to confirm the delivery.
Want to Surprise Your Special Loved One?
We understand that jewelry is often given for special surprise occasions, such as a romantic proposal night, or a memorable anniversary. We love to be part of your happy occasion. Please let us know what we can do to maintain your surprise and make this special date as unique as it can be. Contact us at 1-212-997-2528 for arranging a special delivery.
Signature Requirements for Delivery
Once your order is shipped, you will receive a confirmation email indicating when you should expect to receive your package. Signature required upon delivery by UPS, USPS, or FedEx, regardless of any waivers you have from them. Please arrange for an eligible recipient to be available to sign for the package. This requirement is for your protection. We apologize for any inconvenience this may create. Any questions or concerns, please contact our customer service prior your purchase.
Toll free: 1-212-997-2528
International: (+1 or 011) 212-997-2528
info@myloveweddingring.com
Tax, Duty and Customs Fee:
My Love Wedding Ring items are shipped either from our Jewelry Studio in New York City or Amazon fulfillment center in Kentucky. Accordingly shipments made to all counties within New York State and Kentucky State is subjected to sales tax.
International shipments may be subjected to Customs fees, Duties and taxes separately calculated and collected at the time of delivery which must be paid and handled by customer to insure delivery.
Order Cancellation
At My Love Wedding Ring, one of our missions is to deliver your order as quick and efficient as possible. In any event that you would like to cancel or change the order, please contact us at 1-212-997-2528 or info@myloveweddingring.com as soon as you can. We will do our best to accommodate your request. However, if the order has already entered the shipping process, we will not be able to cancel or change your order. According to our 60-Day Return and Exchange Policy, you can simply return the item to us if you are not completely satisfied with the purchase.
My Love Wedding Ring reserves the right to cancel any order that appears suspect or fraudulent. All fraudulent transactions will be reported to the proper authorities.
Please note:
My Love Wedding Ring is committed to timely delivery for your order. Estimated delivery times are depending on credit card approval, item availability and weather condition. Shipping fees are non-refundable if delivery delays due to carrier delays, incorrect shipping address, or inclement weather conditions. They are beyond our control, and sincerely hope you understand.